The automotive repair shop near me you choose can have a big impact on your satisfaction with car repairs. Consider several factors, including the shop’s reputation, certifications and experience, range of services, warranty and insurance handling. Also, look for cleanliness and customer service.
Auto repair shops offer a variety of services, including routine maintenance, such as oil changes and tire rotations, and repairs to damaged or broken parts. They may specialize in certain areas, such as engine repair, brakes or state vehicle inspections.
Some shops are family-owned and operated and have high ratings from customers. Large national chains have good name recognition and often inspire trust. They usually have more consistency among locations, but they also have a tendency to charge higher rates than independent shops.
The Better Business Bureau recommends finding a reputable, AAA Approved repair shop for your auto repairs. These shops undergo a thorough investigation and meet the AAA standards for dependable service.
Before the shop starts work, it must give you an estimate that lists each part and its cost and describes whether the parts are new, used or replacement. The shop must also tell you the odometer reading at the time of the estimate and when the invoice was prepared. If the shop voluntarily guarantees its work, the terms and time limit must be listed on the invoice.
GEICO customers can select any of our network shops for their repairs. When you use our search tool, look for the icon of a hand holding cash to see which shops are considered to be BBB Accredited Businesses.
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